New web-based system streamlines domain transfer process.
Domain name aftermarket Sedo has changed the way it communicates with buyers and sellers during the domain transfer process. Instead of sending e-mails, all transactions will be managed through a dashboard called “Transfer Center”.
Sedo’s previous system, involving multiple communications from Sedo transfer specialists, was difficult to track and opened the system up to potential security issues.
Through the transfer center, customers can:
– View status updates
– Communicate with your Transfer Specialist
– Update Billing details
– Edit Technical Transfer information
– View payment requests from Sedo
– Upload documents requested by the other party (such as invoices)
– View uploaded documents (such as invoices)
I assume the system will send automated e-mail alerts requesting the buyer and seller to log in to their Sedo accounts to view updates. The new system will be similar to those of Escrow.com and Afternic.com. By requiring customers to log in to a secure interface to view updates, customers are less likely to receive bogus e-mail communications requesting actions such as transferring a domain name.
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