Domain Name Wire

Domain Name Wire

  • GoDaddy uses quick survey to segment customers

    1. BY - Jun 20, 2013
    2. Domain Registrars
    3. 0 Comments

    GoDaddy segments its customers using quick survey.

    When I logged in to my GoDaddy account this morning I was greeted by a friendly blonde asking me what I was up to.

    “We’re working on new ways to give you a more personalized experience,” a pop-up survey proclaimed.

    Indeed, GoDaddy is working to customize what you see — and surely what the company tries to sell you — based on the type of business you run.

    The first question reads “Which best describes you?”, with choices of “I own a business or non-profit”, “I am in the process of starting up a business or non-profit”, and “none of the above”.

    I chose “none of the above”, which appears to have abbreviated the survey to just one more page. The second page asks if I get paid to create/maintain websites for others or are a domain investor.

    Although it’s gotten much better, GoDaddy has always been a complex site to navigate. Hopefully more customization will mean that I see more about domain auctions and premium domains and less about getting my business on the web.

    GoDaddy survey

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