Calling GoDaddy support? Expect a cross sell. I used to work for a Fortune 500 company that serviced millions of customers. Whenever a customer called in for support, our tech support representatives were required to attempt to sell them a product at ... Continue Reading1 Comment
GoDaddy’s Support: Cross-sell Machine
· Domain RegistrarsDomain Name Wire Turns Two
· UncategorizedDomain Name Wire hit the two year milestone last month. I was scrolling through Domain Name Wire's archives yesterday when I noticed that the monthly archives list in the left column was getting rather long. 25 months long, in fact. March marked ... Continue Reading4 Comments
How to Beat the Domain Price Increase
· Policy & LawVeriSign made its "official" announcement. Now what? On February 2 of this year I wrote about VeriSign's disclosure of plans to hike wholesale domain prices later this year. VeriSign (NASDAQ: VRSN) CEO Stratton Sclavos said they would increase .com ... Continue Reading4 Comments
Wall Street Journal Profiles .mobi
· ServicesArticle in Today's Wall Street Journal discusses .mobi domain names and web sites. On page B1 of today's Wall Street Journal is an article "Mini Web Sites Target Users of Mobile Phones". The article discusses the domain name and new tools that help ... Continue Reading3 Comments
“Domain King” Launches Domain Name Blog
· Uncategorized"Domain King" Rick Schwartz starts blog about domain names and web traffic. Domain investor and T.R.A.F.F.I.C. conference co-founder Rick Schwartz has started a blog at RicksBlog.com. Schwartz promises to use the venue as a way to "ruffle some ... Continue Reading1 Comment
Austin to Houston: 68 Domain Names
· UncategorizedRoadtrip shows prevalence of domain names, even for small town businesses. If you took a lot of family vacations in the car as a child then you probably recall many road games: finding all 50 license plates, finding the letters of the alphabet on ... Continue Reading6 Comments
Expired Domain Name? Unexpected Check.
· Expired DomainsThe original registrant of an expired domain name at Network Solutions gets a check in the mail. I just read a good post from Domainer's Gazette, a new domain name blog. (It's great to see the myriad of new blogs related to domain names. Each has its ... Continue Reading1 Comment
False Positive for Phishing Wreaks Havoc
· Policy & LawWhat happens when your domain is mistakenly flagged as a phishing site? Many domain name owners participate in multiple types of monetization. Pay-per-click is perhaps the most popular but is just the starting point. Many have found affiliate ... Continue Reading3 Comments
Domain Registrars’ Better Business Bureau Records Spotty
· Domain RegistrarsAnalysis of Better Business Bureau complaints alarming yet inconclusive. Domain Name Wire surveyed the Better Business Bureau records of the seven largest domain registrars with considerable North American consumer operations. Registrars ranged from 2 ... Continue ReadingLeave a Comment
RegisterFly Lawsuit Ensnares Demand Media
· Policy & LawRegisterFly collapse creates headache for eNom's buyer. The Dummit Law Firm of Winstom-Salem, North Carolina is leading a class action lawsuit against RegisterFly, ICANN, and eNom after the collapse of RegisterFly left about 75,000 domains in ... Continue Reading5 Comments