Developers gripe after GoDaddy cuts off API access; one says a customer’s app went down as a result.
GoDaddy is taking heat from some customers after cutting access to its APIs.
On Reddit, one customer wrote:
If you use godaddy as a domain registrar and are using their DNS api to validate your ssl cert, please take notice…Found out today when a client called frantically because their locally hosted web app is down. I log into their local server and run the acme wizard trying to manually renew, only to get a “Forbidden”.
A post on The Awesome Garage explains what happened and some alternatives.
It seems that the issue is impacting people who used the API to validate SSL certificates, and many developers were caught off guard.
I reached out to GoDaddy for comment. A spokesperson stated via email:
GoDaddy is constantly looking for ways to provide services our customers need. We have observed a high volume of misuse of our APIs recently, potentially impacting our platforms’ performance and hence our customers. For example, we made the decision to put reasonable controls in place to access our Domains API. GoDaddy customers, including Domain Investors, who have 10 or more domain names or are part of the Discount Domain Club can continue accessing the API to manage their domains. We are monitoring usage and will update controls as needed to make sure legitimate traffic is able to access our APIs.
Tf says
The fact that there’s no middle ground between ‘high volume’ and zero is concerning.
Bob says
the elon excuse!
Been there says
In a few minutes you can export the DNS records to a CSV file, create a DNS zone on Azure, import the records from the file, and change the DNS servers on the GoDaddy registrar to be the Azure ones.
Then you’ll be able to use ACME API with Azure inside of GoDaddy.
victor says
Andrew, Please Check with GoDaddy Why?
I sold two domains one for over $100K and the other for 46K when I got the check it said in the front of the check ” Memo: online Advertising Income” which is very big lay. I am sure this will give them proof to count the money as expense, it also put doute if you deduct any expenses acquiring the domain and / or cost of renewal.
Andrew Allemann says
I have no idea. Did you try contacting them?
victor says
By contacting Afternic/Godaddy, they sent me what they call a transmittal email, saying that the amount paid is the amount due to seller and stated what the amount is. ——
Lincoln says
I’ve paid GoDaddy for DNS services for years, got caught in this same issue, no API, without owning 50 domains. My only API use was dynamic DNS and Acme Certs for my home automation deployment. I’ve since moved my DNS services over to ClouDNS and as soon as my renewals come up, the domain registration will also be moved. I’m not giving GoDaddy another cent. A change like this, with zero notice to paying customers, that is not how you win my business.