Not as bad as last year. But not great.
The percentage of people who rate their satisfaction with ICANN as “Good” has rebounded a bit from the past two years. But it still sits at a dismal 21%.
That’s according to over 1,500 people who took the non-scientific 6th Annual Domain Name Wire Survey at the beginning of the year.
25% rate their satisfaction “poor”, down from 40% in 2010.
Although a nice reversal from the past couple years, the results still aren’t great. It likely reflects processes that satisfy only those people who benefit from delay.
It seems that neither side in the new TLD debate is happy. Proponents are upset about delays while IP interests think they aren’t getting enough protection. The struggle to finally “approve” .xxx has been challenging, and the inconsistent treatment of .jobs can’t help, either.
Will satisfaction improve after new TLDs are finally approved?
More survey results are here.