.Cm domain name registry NETCOM loses financial files.
The “relaunch” of Cameroon’s .cm domain name stuttered out of the gate after many technical difficulties. Apparently those problems continue, and it highlights one of the risks of buying certain country code domain names.
.Cm registry NETCOM has emailed its registrars informing them of data loss in its accounting systems, and admitting it didn’t have a data backup plan in place:
our accounting system suffered a major problem, due to a power surge, which destroyed the harddrives. Unfortunately our accounting department didn’t backup the data properly before the incident.
We have sent the harddrives to a data recovery specialist, but we are unsure if the data can be restored and if so to what extend.
In order for us to get back on track quickly, we would highly appreciate if you could send us the invoice files as well as the domain detail files, which we have sent to you in the past.
Please send to [email address removed]
Your clients domain data has not been affected by this. We keep various backups of the domain and registrant data.
We like to thank your for your support in this matter.
Moustapha Saya Kaigama
CEO – Netcom.cm Sarl
.Cm’s launch was delayed after Council of Country Code Administrators (COCCA) felt the registry was not ready. To move ahead with the launch, NETCOM decided to run the registry software on its own software rather than with COCCA. .Cm registrants should hope that NETCOM actually has sufficient “various backups” in place for its registrant data.