Registrar says payment card information may have been compromised.
Late Saturday night, domain name registrar Epik sent an email to customers confirming the hack that was widely reported last week. This comes after one official email communication from the company, as well as a few blog and Twitter responses and a multi-hour live online meeting that included arguments with a doxxing victim and an appearance by a neo-Nazi.
The email warns customers to take precautions and suggests that customers consider contacting their credit card companies to warn them that their credit card information may have been compromised. The full email is below:
Hello,
We are contacting you to notify you of an urgent security notice. Despite the extensive security practices we use to protect our platforms and customer information, we have confirmed an unauthorized intrusion into some of our domain-related systems.
We have mobilized the full force of multiple cyber security teams to assess the scope of this intrusion. We are taking aggressive action to completely secure and remediate all potentially affected systems, while complying with all applicable laws. As we work to confirm all related details, we are taking an approach toward maximum caution and urging customers to remain alert for any unusual activity they may observe regarding their information used for our services – this may include payment information including credit card numbers, registered names, usernames, emails, and passwords.
At this time, we have not confirmed that your card information has been compromised. As a precautionary measure, you may choose to contact any credit card companies that you used to transact with Epik and notify them of a potential data compromise to discuss your options with them directly. Should you observe any unauthorized activity, please document and report it immediately.
We are notifying you because we consider your privacy and security our single greatest priority. Our mission to provide legendary service to all customers remains unchanged. We appreciate your support as we work through the full resolution of this situation, and we will continue to provide you with ongoing updates as we learn more.
Thank you,
Epik Security Team
Rob Mobster is a white supremacist and Radical Christian Taliban leader who gives Hosting cover to Nazis. Anyone doing business with him is considered bad seed too and a target for anti-fascist groups. Get your domains out of there. Run!
That’s just baloney. Do not spread slanderous rumors.
It’s true tho
wow lol that’s entertaining.
You could not be more wrong…
These hackers and the people who paid them need to be prosecuted to the full extent of the law. This time it hit Epik, next time it could hit the energy provider of your home or the hospital where your loved ones are clinging to their lives. This will only stop when hackers get handed out life sentences.
Will Epik be offering compensation to its customers whose sensitive personal data was exposed?
Or fire whoever’s job it was to make sure this didn’t happen…
So often we see breaches / corruption but no one is ever held accountable in clown world.
The responsibility – and financial obligation to make customers whole – should be on the company and its owners. Not on individual employees because the owners and senior managers are paid a great deal to make sure security breaches like this doesn’t happen.
Ultimately it is the top of the company – including ownership- that should bear the risk of lax security protocols that cause their customer’s most sensitive financial information to be stolen.
Saying that they are “praying” for their customers as Epik did is truly cold comfort for those who have an account there and must now monitor their credit cards against thieves, have their private information revealed, etc. It is almost laughable except for the fact that some customers might truly suffer as a result of this.
Tougher laws need to be enacted to punish and hold responsible senior execs and owners when security breaches happen. Management should suffer along with their customers. That applies to all such situations, not just Epik. Too often, only the customers suffer.
Cancel culture. If you use Wordpress, you rely on tens of thousands of lines of code contributed by hundreds of sources. You’re not “secure”. You simply have to avoid being targeted by the hackers, right?
So you don’t defend any principles, cause that would leave you with enemies.
Welcome to 2021.
Why haven’t Epic mentioned exactly what data was stolen? Customers are totally in the dark.
Every thing you’d wanna know about Epik hacked is on Namepros:
https://www.namepros.com/threads/1252094/
Many Epik “customers” were only customers in that they had domains they won in private auctions through Namejet placed at Epik. They may not have chosen Epik as their registrar but that is where the domain they won at auction was located, so they became Epik customers as a result. Not for their support of Epik or its operating philosophies. Now they are in the same basket as ardent Epik supporters with their personal information circulating on the Internet because hackers had a grudge against the company.
Loool Epik is anything but epic but Rob is all as his surname describes him as, a monster. Personally I’m glad we don’t host evangelicals in the U.K. we exported them to the USA 2 centuries ago. Hope one day eventually Rob sees the light, moderates his views and actions in the mean time RIP DNF and namepros.