Here’s how to combine multiple accounts created by Web.com’s dropcatching services.
One of the things I hope Newfold Digital does now that it owns the Web.com properties is to fix its aftermarket. I assume the long-term vision is to combine its NameJet and SnapNames platforms. The platforms are outdated, clunky, and frustrating.
Case in point: even if you connect a Network Solutions account to your SnapNames account in the admin section of SnapNames, SnapNames still creates a new Network Solutions and/or Register.com account to put your domains in. Or multiple accounts, which is extra frustrating.
The company’s solution is to merge your registrar accounts. It works, but the support page explaining how to do it is inaccurate. It says to click on “merge accounts” as it appears in the image. But if you look at the image in the help document, you won’t see an option to merge! You can follow Network Solutions help example ones you’ve added multiple accounts already, but not until you’ve already added the additional account.
So, as a community service, this post will walk you through how you actually merge Network Solutions and Register.com accounts.
First, log in to one of your Network Solutions (or Register) accounts. Click your name in the upper right-hand corner and select “My Profile & Security”.
Then, scroll down to the “Security” section and click “Merge User IDs.”
Next, enter the User ID of the account you’d like to merge with your existing one:
You will then be asked which account you wish to keep, and which one you want to fold into the other.
The domains should move over to the account you retain.