All of GoDaddy — including its main website — went down this evening.
GoDaddy had technical difficulties Tuesday evening that took down its entire network, including websites hosted on GoDaddy.
In a statement made Wednesday, GoDaddy explained the outage:
GoDaddy experienced a service outage between approximately 7:00pm-11:00pm PST last night. The outage was related to an error encountered during planned network maintenance and impacted multiple products and services. It was not a security incident. The issue was resolved by our team and affected customers immediately began seeing improved services. We apologize for any inconvenience caused by this disruption.
The main GoDaddy.com website was not resolving for a significant portion of the 7 PM PST hour, but the home page came back around 7:50 PM PST. Login functionality started working again around 8:20 PM PST.
As of 8:20 PM PST, some websites hosted on GoDaddy began resolving again. However, users reported continued difficulty later in the evening, and GoDaddy tweeted at 8:44 PM that there were still issues. It tweeted at 6:08 am Wednesday morning that the issue had been resolved.
Based on twitter chatter about the outage, the issue appears to have begun around 7:20 PM PST Tuesday. I received a site outage alert via WordPress JetPack at 7:27 PM PST.
DownDetector.com reported an increase in reports starting at about 7 pm this evening.
At 7:38 PM PST, GoDaddy tweeted that it was aware of the issue and was working on it:
Our team is aware of an issue affecting customer’s access to accounts as well as access to our site. We apologize for this inconvenience and are working as quickly as we can to address these issues. We appreciate you patience and understanding in this matter.
— GoDaddy Help (@GoDaddyHelp) November 18, 2020
The network status page for GoDaddy is hosted on the GoDaddy.com domain and did not seem to resolve during the outage.
The worst host ever!! When my clients use this host I have constant problems with their terrible slow servers. GoDaddy Sucks!!!
False. Best I ever had. Been doing dev work on 16 websites all night. All GoDaddy. Not one problem. Not one problem ever.
Except last of course, right? jk i got a site and I’ve been happy myself to be honest, hopefully it stays that way soon…
Just wow. preparations for this should have been made for this years ago. Some round robbin, backup servers, dns attacks anything and everything where this should not an issue with such a responsibility to perhaps millions of sites. my whole netwwork is affected during Open Enrollment period and I cant even access hosting to revert it.
Joseph Peterson says
Surprising to hear of this happening at a registrar / host of GoDaddy’s size. “Heads will roll” probably doesn’t fit the work culture at GD. But I’ll bet they spend a lot of time analyzing what went wrong, revamping systems and/or retraining staff to prevent a recurrence.
I doubt they have that sort of diligence. I’d guess this will be direct result of their engineers working on shoe-string budgets so GoDaddy can spend more on advertising/marketing.
Hardly entering my account but nothing is working… Even domain forwarding not working… I cant enter domain manager… shame on them… GoDaddy always problem…
Bravoooo GoDaddy… Millions of customers deserving these….
Nothing is working with godaddy. If you are reporting hosting websites are working that is a lie.
Andrew Allemann says
Did you check the sites with https://downforeveryoneorjustme.com/ ?
I can’t access my sites but I got a JetPack notice they are back up, and downforeveryone shows they are up. I imagine it’s a caching issue.
GeoPeeker would be considered a more reliable 3rd party site
this company has to many issues about to replace them!!
Melanie Mulvena says
look up CSCGLOBAL.com
All my sites are still not resolving…down.
Losing billions of dollars. Can you imagine if Amazon is down.
Currency warrior says
Billions actually…. What kind of dollars are we talking about? Guyanese dollars?
Perhaps it is a timely fitting sign and symbol of how evil they’ve become, and how far that they have fallen down in that regard.
Read this from Monday:
“GoDaddy drops Epik from an Afternic partner”
onlinedomain . com/2020/11/16/domain-name-news/godaddy-drops-epik-from-an-afternic-partner/
Just when they globally announced their GoDaddy Corporate Business
Kings Amalaego says
Godaddy really need to step up there game, a large amount of people complain about there service and that’s something to worry about.
GoDaddy does not care anything. GoDaddy CEO extremely busy with buying other companies to make GoDaddy stronger… But he does NOT know that GoDaddy website and system really REALLY BAD in the world and nobody rely on GoDaddy any more. GoDaddy losing the reputation every second… CEO does not care this… lol 🙂
If there is time machine, and I have a power, i would bring back old GoDaddy.
James Lessell Geth says
I left godaddy months ago for reasons of “flexibility;” their inability to be flexible to my website needs. I’m a small California corporation requiring simple and consistent tools but they constantly attempted to lead me into the awe inspiring web of their fee structure! SIMPLE pictures are BEST!
David Adebanjo says
Oh my God. Should I be worried. I bought all of my domains from Godaddy. This is crazy
John Meng-Frecker says
Glad I switched to Bluehost last month.
Godaddy lost a bunch of my emails when they transitioned to Office 365. I’ve been with them since 2007, and have always been happy, but I’m gone as soon as I can figure out which host if better.