Customer losses still fairly low after switch to new system.
Last month I reported that Moniker only lost 17,506 .com domain names to transfers in June after its disastrous switch to a new registrar platform. I predicted that the number would shoot up in July, since it was easier to transfer domains out at that point. (Official .com registry reports are published three months after the end of the month).
The July report is out, and Moniker’s losses in July were essentially the same as June. The register lost just 18,057 domains to transfers.
This is certainly more than before the Moniker system change, but not substantially. In January-May this year, it lost about 6,000-14,000 domains to transfers each month.
After you consider new registrations, transfers-in and deletions, Moniker’s .com based dropped by about 24,000 to 1.035 million domain names.
I suspect a higher number of domains were transferred out in August, but I suppose I shouldn’t bet on it at this point. It seems that many customers are willing to stick with the registrar, at least until their domains come up for renewal.