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Go Daddy Thwarts Cyber Criminal, 1,000 Accounts Locked

Go Daddy’s security team stops perpetrator; about 1,000 accounts affected.

GoDaddy.com, the world’s largest domain name registrar, has thwarted an attack by a person who gained access to customer information.

The company discovered that someone gained access to certain customer information through a vulnerability in its systems. The information accessed included names, physical addresses, and customer IDs. Passwords and other sensitive information was not compromised. Affected accounts have been temporarily locked.

“As a precaution, we’ve locked all of those customers’ accounts,” said GoDaddy CIO Neil Warner in an interview with Domain Name Wire Sunday evening. “We started contacting the customers by phone, and are sending an e-mail if we haven’t reached them by phone.” Warner said that all affected customers have been notified, and that only 1/10th of 1 percent of GoDaddy accounts were vulnerable.

Warner said the company is not sure about the intent of the perpetrator.

GoDaddy employees about 30 people dedicated to security, and these teams work 24 hours a day. It’s been a busy week for the team, which dealt with a denial of service attack on its web hosting operations Wednesday morning.

Warner said it appears the attack came from inside the United States. “We have gathered our logs and have sent it to our legal department, which will be forwarding it on to proper authorities to see if we can take action against that person,” said Warner.

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Reader Interactions


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  1. Reece Berg

    Thanks for the info Andrew. Good to see Godaddy doing what they can to make sure their customers are protected.

  2. Derek

    I was pretty panicked the other day when I couldn’t log in to my account. I thought for sure someone hacked their way into my account and changed the passwords. Fortunately, after calling Gdaddy, I found out this was their doing, in protecting my account.

    I wasn’t given much information of what happened, until now. Thanks for the information!

  3. RegFeeNames.com

    Great to see GoDaddy are working hard to keep my names safe!

    I wasnt directly attacked but this fills me with great joy to here GoDaddy has great security measures.



  4. David

    I guess mine belongs to those 1000 accounts affected. But so far I’m quite pleased on how GoDaddy acts on it, since I only communicate with them via email.

    I hope they will sort this problem immediately.

  5. clasione

    I’ve placed a lot of faith in godaddy… I have several hundred domains there even tough many suggest other registers like moniker are better for serious domainers. I hope they continue to prove otherwise.

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