GoDaddy confirms it is no longer offering premium auctions on its TDNAM service.
On Monday I wrote about how TDNAM appeared to no longer offer premium auctions. I wasn’t able to get a clear answer from GoDaddy support, but today I received a response to my message to the GoDaddy Office of the President:
Dear Andrew,
Thank you for the email.
We appreciate you bringing this to our attention. Please accept our
apology for any confusion there has been regarding this matter. We no
longer offer Premium Auctions through TDNAM and want to apologize for
any inconvenience this may cause. As the Premium Auctions are no
longer offered we would like to offer to refund $17.99 to you for the
purchase of the Cash Parking Premium plan. If you wish to continue
using the Cash Parking Premium plan then you will be charged at the
next billing cycle. Please be advised if you do not wish to continue
using the Cash Parking plan as the Premium Auctions are no longer
offered you will need to cancel the plan from within your account. If
you would like us to refund the $17.99 please reply with the last four
digits of a credit card on file or your shopper pin for security
purposes.If the office can assist you with further comments or concerns, let us
know.
I’m not sure why GoDaddy decided to can the premium auctions, but it’s possible the memership fees didn’t make up for lower bidding volume. As for why GoDaddy is offering me a $17.99 refund instead of the $19.99 I paid to join the program, it’s probably just a mistake.
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