Displaying posts tagged under "Moniker"
Incorrect balances shown on accounts dating back to October.
The hits keep on coming for Moniker…and its customers.
When the domain name registrar switched to a completely new registrar platform over the summer, it lost all previous invoices that customers used to be able to view within their account.
Customers got access to new invoices, and could see an up-to-date balance, but couldn’t see their transactions from before the platform switch.
Then, some time around October, it appears that customers’ balances got mucked up. Click to continue reading…
Customer losses still fairly low after switch to new system.
Last month I reported that Moniker only lost 17,506 .com domain names to transfers in June after its disastrous switch to a new registrar platform. I predicted that the number would shoot up in July, since it was easier to transfer domains out at that point. (Official .com registry reports are published three months after the end of the month).
The July report is out, and Moniker’s losses in July were essentially the same as June. The register lost just 18,057 domains to transfers. Click here to continue reading…
Customer losses stemming from botched transition was rather limited in first month.
ICANN has just published the monthly registry reports for June, the month that Moniker switched to an entirely new platform.
The switch caused numerous problems for Moniker and its customers. But it looks like — at least for the first month — the damage in terms of domain outflows was rather limited. Click to continue reading…
Moniker customer explains some of the security holes that may have led to his domains being stolen, including some introduced by the transition from the old Moniker system to a new platform.
So it is sad to say goodbye to Moniker, and to witness the self-destruction of this company that played such a large role in the development of the domain industry.
So writes Nat Cohen, long time domain name investor and owner of perhaps the best portfolio of three character domains around. He was also one of Moniker’s first customers, a customer since before the registrar was even called Moniker.
What finally prompted Cohen to move his domain names was not Moniker’s initial botched transition from the legacy Moniker system to an entirely new platform. It’s the security holes that came with it. It’s the scary fact that some of Cohen’s names were stolen. Even though he got them back, that’s certainly enough to make anyone look for a new registrar. Click here to continue reading…
Moniker tries to improve security, but…
Moniker just sent an email to all of its customers notifying them that their passwords were reset in the name of better security.
Requiring stronger passwords at Moniker is a good idea. It has historically had weak password requirements, including password character composition and reset requirements.
Yet the way Moniker made the change was probably counterproductive to security.
The email to each customer included the login username and new password in plain text. Click here to continue reading…