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Domain Name Wire

  • Alexander from Intrust Domains Sure Does Get Around

    1. BY - Jul 20, 2011
    2. Expired Domains
    3. 81 Comments

    Expired domain emails sure are fishy.

    I hadn’t paid much attention to Intrust Domains until Epik announced last week that it had acquired the company. [See update below]

    But it just so happens that I’ve been bombarded by email from Intrust over the past week, so I took a deeper look into its marketing.

    The emails come from “Alexander”, who’s informing me that a domain name similar to one I own (actually, the domain is one I just let expire myself) will be auctioned off soon.

    Alexander invites me to “express interest” in the domain name so they can try to acquire it.

    I wasn’t sure why he sent me four separate emails about this opportunity, but I think I’ve figured it out. Alexander appears to be moving a lot, so he may not have received any responses to his earlier emails.

    In his first email he lists a P.O. Box in Colorado Springs. In the second email he’s moved to Franklin, Tennessee. The very next day he’s moved again. He’s still in Franklin but has a new street address (read: mailbox). By the fourth email he had moved across the country to Montecito, CA.

    Making matters worse, his email address changes every time! Poor Alexander wouldn’t receive a response to his emails even if I tried.

    (Hopefully these practices change now that Epik owns the company.)

    [Update: Epik Founder Rob Monster says the email marketing activities that have been marketed under the label of Intrust Domains were not included in the acquisition; it was only the registrar itself. See his comments below.]

81 Comments
  • Mara Alexander says:

    October 11, 2011 at 1:57 pm

    http://dnipremiumnames.com/

    Welcome to Domain Names International (DNIPREMIUMNAMES.COM). Domain Names International is the DBA of InTrust Domains, of Colorado Springs, CO.

    We are available to answer any questions you might have at 1-303-353-1917, or you can email us at support@intrustdomains.com.

    In my complaint for violation of the CANSPAM ACT, InTrust Domains will be named. I find Rob Monsters’ comments completely laughable that he “did not acquire the email marketing”, since on their site it clearly states they are one in the same business.

  • What part of reality don’t you comprehend?

    We acquired the registrar operations of Intrust Domains. We are a registrar and are planning to acquire additional registrars. You can check our product at registrar.epik.com. It is on track to be a world class registrar service and we could not be more excited.

    We did NOT acquire the email marketing business of which formerly traded as Intrust. We are a registrar and a domain development company. We are not an email marketing company and have no plans to become one for the foreseeable future.

    You are welcome to call me for any further clarification at 425-765-0077. In the meantime, I ask that you cite facts, and steer clear of fantasy, assumption and extrapolation which have zero basis in fact.

    Got it?

    Thanks
    Rob Monster
    Founder and CEO
    Epik.com

  • Domainer Extraordinaire says:

    October 11, 2011 at 2:18 pm

    Slimy guy bought a slimy business. End of story.

  • Mara Alexander says:

    October 11, 2011 at 2:20 pm

    Which part of reality do YOU not comprehend, Rob?

    http://dnipremiumnames.com/

    Their site clearly states:

    We are available to answer any questions you might have at 1-303-353-1917, or you can email us at support@intrustdomains.com.

    It really can’t be more clear than that. Pretend all you want that “InTrust Domains isn’t associated with DNI”, but it’s right there in black and white.

    Got it?

  • Noticed this thread and thus my post. I had quite a few domains I was targetting at NameJet.com , you know the Company that you can backorder domains at that is owned by Enom. I noticed a number of times that rather than drop or go to auction as expected the domains would suddenly disappear out of NameJet.com and reappear offered for sale for $500 by Intrust domains. I too do not trust Enom, Namejet or Intrust and think they are ,in my opinion a bunch of unethical people who do not have any regard for proper open business practices.

  • Mara,

    It is pretty simple. Epik does not own the domain name IntrustDomains.com.

    Epik also does not own the Intrust legacy business of email marketing — not directly or indirectly. The Epik board of directors made a conscious choice not to buy that part of the business due to the associated brand risk associated with sending unsolicited email.

    In short, we acquired the registrar assets, including 27,000 customers previously served by Intrust. We also acquired an impressive software platform for managing domains across multiple registrars, and an engineering team. If you try our registrar product, I think you will conclude as others have that it is a pretty good product.

  • intrustdomains.com redirects to…

    intrustdomains.net which redirects to…

    registrar.epik.com

  • @SL – There are 27,000 legacy customers of Intrust that needed some place to go for customer support. That is Epik.

    As far as I know, the Intrust brand is completely going away which is why we were able to negotiate a transitional redirect.

    Again, Epik bought the registrar operations and registrar technology but not the Intrust brand or the email marketing business.

  • @Rob Monster – Epik
    I think you are telling a story that suits you, but not the truth, the whole truth and nothing but the truth. Is your name Pinnochio by any chance ?

  • @Mike Hails

    That would be incorrect.

    Bottom line is this:

    1. We contemplated acquiring the entire Intrust business. However, as a board, we decided to move forward with acquiring only the registrar operations.

    2. We are actively building a world class registrar business using assets that we acquired from the business formerly known as Intrust Domains.

    3. In the past year, we did look at email marketing as a tool. However, like others, we have concluded that it is not a scalable method for selling domains or websites.

  • I do not trust Enom, NameJet ,Intrust or Epik, all in my opinion are , rightly, tarred with same brush and I would NEVER do business with them.

  • Ouch, which means the spammers also control the legacy support email addresses.

    I mean this sincerely, best of luck on recovering from this debacle. It’s certainly doable.

    And it’s a great business school 101 lesson for others thinking of entering a deal like this. Thorough due diligence on the seller must be done and extensive thought put into the structure of the deal. Google is just a click away. If anything smells funny then just walk away.

    Take care.

  • @SL – Buying the Intrust registrar business was a fully astute move. I would do it again in a heartbeat. The deal gave us a turn-key proprietary domain management platform and a deep engineering team with which to improve it. The 27,000 legacy customers was the icing on the cake, and we are working hard to delight them every day. As the French say: Je ne regrette rien. :-)

  • Rob is one of my top choices for guys with a lot of money, who sees big money in domaining, but having no understanding of domain value, domain etiquette, domain value integrity, failure to even hire someone to tell him he’s an idiot in his thought process for representing himself correctly to domain investors (forgot to buy his own domains for his so-called “domain conference”).

    Good God, is he really the owner of this BITCH of a problem ALEXANDER domain spam by owning “IntrustDomains.com?” I think EVERY domainers has received an unfortunate series of spam emails from this assw*pe. Just taking a quick guess, I’ve had to delete, answer, threaten, at least 200 emails from this FREAK. I have two of those emails in my inbox right now.

    Correct me if I’m wrong, because I’m so TIRED of receiving Rob’s new “investment” into “intrustdomains.com” spam or whatever he says it is to selling me their crap. No matter how hard Rob tries to “deny” this “spam” nightmare, he now owns the registrar that the spammers uses? If I was him, I’d spend a lot of money trying to remove myself from that problem. Or, maybe, being Rob, I don’t spend money on anything except trying to convince noobies that my service in building out domain sites is the “best”. Pay up, forget the other stuff.

    It reminds me of when Tucows bought “ItsYourDomain.com”. (IYD) That was a company that Tucows purchased, nabbing hundreds of thousands of domains, except the company IYD ran that company by not following ICANN rules of informing domain owners their domains were “expiring”. Hence, IYD obtained LOTS of nice domains. Tucows response was… I forgot… but here’s some screenshots and an article I wrote about it over three years ago:

    http://www.successclick.com/eviscerating-a-registrar-guts-and-blood-are-revealed_2008_01_08/

    It’s about a company buying another company that made big value from ripping off its customers. That’s like running a retail shop and buying stolen goods in the alley. Would Robbie be following the same path, because MONEY TALKS AND NO MONEY ARE JUST GNATS IN THE WIND?

    Rob, get down to the problem and end the Alexander spamming, cuz he/she/it uses YOUR NEW ACQUISITION COMPANY name, “INTRUSTDOMAINS”.

    PLEASE SOMEONE GIVE ME TOTAL FACTS IF ROB MONSTER OWNS INTRUSTDOMAINS.COM and that this spam freak ALEXANDER and other names he goes by, is connected to his company in ANY WAY. That means, affiliate sales, referral sales, or if Rob is totally innocent and doesn’t know about this freak.

    If I’m wrong by what I’m reading here, let me know. But I already know one thing: If you want to get into the domain industry, get an education first. Money might talk for you for a while, but soon, like now, you make a big mistake because you are clueless.

    Get it? Good.

  • I don’t know, but doesn’t Rob’s explanation here and elsewhere seem to be “nonspeak”?

    Here’s an example:

    “We did NOT acquire the email marketing business of which formerly traded as Intrust. We are a registrar and a domain development company. We are not an email marketing company and have no plans to become one for the foreseeable future.’

    Huh?

    Do you own this company or not? And WHY, WHY WHY did you decide to buy THIS registrar? Why? What drew you, Rob Monster of Epik, to BUY THIS REGISTRAR, with its continuing spam baggage and typical scummy reputation? Didn’t you consult with domain experts first?

    Oh, I forgot. You’re really really rich. You don’t need advice. You just need “yes” men/women and the ability to say things that mean absolutely NOTHING in addressing what Andrew and most of the commenters here are talking about.

    Got it?

  • @Rob ..
    “..We mainly bought technology for registrar management, engineering talent, and customer relationships..”
    I don’t have a dog in the fight here and don’t know much about you or your company, but am curious if the engineers and other talent are all US based? Thanks

  • Clarifications:

    - The deal was an asset purchase, not a purchase of the company.

    - The assets were software, customers and development personnel.

    - The new developers are based in the Ukraine and extremely talented.

    Create an account at Epik.com and you will see what I mean. It is a good product.

    Acquiring a registrar for $15-25K does not give you a world-class software platform. It means you get to license someone else’s closed platform, and then pay through the nose while being told all the things you can’t do with your registrar platform.

    The vision that we laid in 2010 for an integrated solution to Acquire, Build, Manage and Divest domain name assets was incomplete without integrating registrar capability.

    As for the Intrust brand, again, we did not buy it. We bought the customers and the technology. We did this on terms that most people would find attractive. Since customers did not previously know who Epik was we (1) sent them an onboarding email, and (2) are redirecting them from the Intrust website — a domain which I expect will eventually go away completely.

    In general, I have been known to buy the diamond in the rough from time to time. When investing in an asset with baggage, sometimes this means you get a pink elephant. This was by no means the only option and came with a PR risk. However, on balance, I think we got a gem in the intellectual property assets and the technology integration has gone better than expected.

  • @Stephen Douglas: It does make sense to keep the registrar tied arms-length to the spamming operations, imho. The spammers are spewing out millions of messages tied back to the redirect to registrar.epik.com (see the reference to dnipremiumnames above). Therefore there is potential to gain new registrations business that way.

    OTOH, trusting a bunch of sleazy spammers to control the support email server for your legacy customers…that’s very risky.

    So the question in this thread has been whether the spam operations tarnish the epik name since intrust and epik are so intertwined. Not necessarily about whether there’s financial benefit to the linkage. I can see the possibility that the revenue derived is much greater than we think. That would explain a lot. Again, jmho.

  • Is Alex/Alexander in the Ukraine as well?

  • Domainer Extraordinaire says:

    October 12, 2011 at 12:28 pm

    Up next, Rob will be sending us $75 renewal bills for names we have registered elsewhere.

  • Stop Alex Spams says:

    November 2, 2011 at 10:31 am

    Alex works for dnipremiumnames.com and Spam is an usual behaviour for this company. For spamming, he uses redirection sites like certellus.com or ewintl.com that always redirect to dnipremiumnames.com and that are cancelled few days later. NEVER BUY ANYTHING FROM THESE SPAMMERS !

  • I simply ask the lad to send me some pictures of his wife….I would want the good ones !

  • This is crazy that so many people are having this problem and no one is able to stop it – we need to put them on blast – sign the online petition here http://www.ipetitions.com/petition/ihateintrustdomains/ or join the facebook group “I hate Intrust Domains” http://www.facebook.com/#!/groups/108406825949398/ surrender to alex spam is not an option!!!!!

  • Domainer Extraordinaire says:

    January 22, 2012 at 6:52 pm

    This spammer has kicked it into high gear with the crappy dashed names. They are overloading Google’s spam filter.

  • I too receive Alex’s emails for the past 6 months. From what I can see, I tracked it to http://domainnamesinternational.net. I emailed sales@domainnamesinternational.net asking them to stop sending me the “Alex” emails. Within an hour and a half, I started receiving penis enlargement spam from .ru domain. I’ve taken care to protect my email account for 9 years and never received this type of spam until today. How can we send Alex to prison?

  • FOUND THE SOURCE of Alex’s spam:

    Go to domainnamesinternational.net and click “Live Support Online”. I used the name Alex to sign in and one of Alex’s email addresses.

    However, after giving the person I chatted with the domain name that “Alex” was trying to sell me, she was able to find my actual email address which I never gave her. She claims to have removed me… Here’s a transcript of the chat session:

    The transcript came from support@intrustdomains.com

    Department: Support
    Full Name: Alex
    Email: alex@LMTCEUS.COM
    Your Question: Why do you guys allow me to continue breaking the law with your service and send spam to millions?
    Staff: Miranda Brown
    ________________________________________
    21:06 Your Question: Why do you guys allow me to continue breaking the law with your service and send spam to millions?
    21:06 Please wait, an operator will be with you shortly.
    21:06 Miranda Brown: Hello, This is Miranda. What domain are you interested in and how can I help you with this domain?
    21:06 You are now chatting with Miranda Brown (Sales Representative) – Support
    21:06 Miranda Brown: Hi there, would you like to be removed from our email list?
    21:11 Alex: yes
    21:12 Alex: Are you familiar with your “Alex” spammer problem?
    21:13 Alex: simply Google “Alex domain spam” and you will see the frustration people are having receiving spam from this Alex guy that originates from domainnamesinternational.net and intrust
    21:14 Miranda Brown: what is the domain you are being emailed about and I will remove you
    21:16 Alex: so you admit to this illegal spamming! Incredible! XXXXXXXX.com is the domain. Since I asked yesterday about being removed, I’ve started receiving penis enlargement spam from russia. In 9 years, I have never received this type of spam to my email address.
    21:22 Miranda Brown: I can assure that company is not associated with us in any way.
    21:23 Miranda Brown: we are diverse, but not that diverse
    21:23 Alex: are you associated with domainnamesinternational.net and/or intrust?
    21:23 Miranda Brown: I have removed you from the system, is there anything else I can hep you with
    21:23 Miranda Brown: I am dni and intrust
    21:23 Alex: what email address did you remove?
    21:23 Miranda Brown: the one associated with that domain
    21:24 Alex: which is?
    21:24 Miranda Brown: a comcast email
    21:24 Alex: starting with high?
    21:24 Miranda Brown: yes
    21:24 Alex: why do you send out these illegal emails?
    21:26 Alex: seriously, Google “Alex domain spam” and read through the first three hits… you will find dni and intrust mentioned throughout.
    21:27 Miranda Brown: I am not familiar with that part of our system, is there anything else I can help you with today
    21:28 Alex: no, but do that google search and become familiar with the illegal practices of your company.
    21:28 Miranda Brown: ok, if there is nothing else I can help you with, I hope you have a wonderful day!
    21:28 Alex: thanks you too
    ________________________________________
    Support Center: http://helpwithmydomain.com/

  • I’ve had my main personal email address for over 11 years now and get very little spam, maybe 2-10 a week with no upstream spam filters. First, I never post my address in any public place and second, I signed up with Spamcop.net and report all spam messages to them. Within a week or so or, in the worst case, a few dozen more similar spam messages later, they all stop. Even the Alexander ones.

  • Faris Khan says:

    April 23, 2012 at 7:17 am

    Return-path:
    Envelope-to: me@
    Delivery-date: Mon, 23 Apr 2012 13:04:44 +0100
    Received: from bst2.activetone.net ([173.192.193.186]:40564)
    by with esmtp (Exim 4.77)
    (envelope-from )
    id 1SMI0Z-0005L5-R5
    for me@; Mon, 23 Apr 2012 13:04:44 +0100
    Received: from romero (romero [192.168.241.211])
    by bst2.activetone.net (8.14.3/8.14.3) with ESMTP id 963
    for ;
    Mon, 23 Apr 2012 07:04:23 -0500 (CDT)
    Date: Mon, 23 Apr 2012 05:04:22 -0700 (MST)
    From: Alex
    To: “me@”
    Message-ID:
    Subject: alhojas.com

    By chance received these just now;
    Preferred Domain Availability Notification:
    alhojas.com will be listed for auction in a few days. This domain might be useful for you, since you own a domain similar to alhojas.com
    To confirm interest in owning this domain, fill out the simple form here: http://INTERBEAUTE.COM/6c4764b06cf04299.3001

    Sincerely,Alexander
    2020 Fieldstone Pkwy
    Ste 900-125
    Franklin, TN 37069-4337
    If you do not want more of these messages, please click the link above and follow instructions at the bottom of the page

    We don’t have a monopoly. We have market share. There’s a difference. Steve Ballmer

  • Advance Domain Availability Notification:

    We are contacting you about the domain itsodds.com, which will be listed for auction soon. This domain might be useful for you, since you own a domain similar to this domain.

    To confirm interest in owning this domain, fill out the simple form here: http://WWW.WHITNEYGRACE.COM/8ca7fa9faa0f4349.4189

    Sincerely,Alexander
    PO Box 925, Winnemucca,
    NV 89445

    If you do not want more of these business solicitation messages, please click the link above and follow instructions at the bottom of the page

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