Comments on: Domain Registrars Often Blamed for Customers’ Mistakes http://domainnamewire.com/2009/10/20/domain-registrars-often-blamed-for-customers-mistakes/ News and Views for the Domain Name Industry Mon, 22 Mar 2010 05:30:27 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: EuropeanDomainCentre http://domainnamewire.com/2009/10/20/domain-registrars-often-blamed-for-customers-mistakes/comment-page-1/#comment-497008 EuropeanDomainCentre Wed, 21 Oct 2009 09:08:12 +0000 http://domainnamewire.com/?p=8699#comment-497008 One of the most important (and ignored) tasks of a domain registrar is to ensure that domains are not expired UNLESS the user confirms so. At European Domain Centre we send out 3 renewal reminders. If the domain is still not renewed we follow up with a personal email (eventually call if email does not work) until the client confirms that they do not wish to renew. The registries definetely have to improve this part of the service, as losing a domain can have drastic consequences One of the most important (and ignored) tasks of a domain registrar is to ensure that domains are not expired UNLESS the user confirms so. At European Domain Centre we send out 3 renewal reminders. If the domain is still not renewed we follow up with a personal email (eventually call if email does not work) until the client confirms that they do not wish to renew. The registries definetely have to improve this part of the service, as losing a domain can have drastic consequences

]]> By: SL http://domainnamewire.com/2009/10/20/domain-registrars-often-blamed-for-customers-mistakes/comment-page-1/#comment-496761 SL Tue, 20 Oct 2009 19:16:22 +0000 http://domainnamewire.com/?p=8699#comment-496761 So Jorge, that means you actually made it through the gauntlet all the way to the checkout page? Like Everest, it's a destination few men have even dared to conquer, of which a tiny portion have possessed the stamina to succeed in their quest. Hat's off to you kind sir. So Jorge, that means you actually made it through the gauntlet all the way to the checkout page?

Like Everest, it’s a destination few men have even dared to conquer, of which a tiny portion have possessed the stamina to succeed in their quest. Hat’s off to you kind sir.

]]> By: jorge http://domainnamewire.com/2009/10/20/domain-registrars-often-blamed-for-customers-mistakes/comment-page-1/#comment-496694 jorge Tue, 20 Oct 2009 15:22:56 +0000 http://domainnamewire.com/?p=8699#comment-496694 I also blame GoDaddy for all the times I've accidently ordered the wrong thing (or too much) because of their upsells. How can that possibly be my fault???!!! :) I also blame GoDaddy for all the times I’ve accidently ordered the wrong thing (or too much) because of their upsells.

How can that possibly be my fault???!!!

:)

]]> By: Latest Domainer News http://domainnamewire.com/2009/10/20/domain-registrars-often-blamed-for-customers-mistakes/comment-page-1/#comment-528636 Latest Domainer News Tue, 20 Oct 2009 14:13:06 +0000 http://domainnamewire.com/?p=8699#comment-528636 <span class="topsy_trackback_comment"><span class="topsy_twitter_username"><span class="topsy_trackback_content">Domain Registrars Often Blamed for Customers? Mistakes - http://tinyurl.com/ygmupsu</span></span>

Domain Registrars Often Blamed for Customers? Mistakes – http://tinyurl.com/ygmupsu

]]>