Comments on: Domain Companies Need to Increase “Switching Costs”

By: Domain Name Wire » News » Moniker Releases “Direct to SnapNames” Functionality - The Domain Industry's News Source

Sun, 25 Jan 2009 00:43:53 +0000

[...] and makes both services more valuable to users. It’s an example of adding positive “switching costs“; people will want to keep their domain names at Moniker because of the ability to easily [...]

By: Kevin Ohashi

Kevin Ohashi — Wed, 03 Sep 2008 08:37:31 +0000

I don’t really think that should be a policy recommended in the interest of customers. I would much rather see them competing on the quality of their service. I don’t simply transfer on a whim, it’s a pain to get all those EPP codes. I transfer new domains I win at auction to one of my main registrar accounts, but I am guessing I am like most people where I use a few main registrars. Seeing places like oversee offering me bonuses for parking them makes me wonder why I wasn’t getting that money in the first place.

Time and time again I see places like RichardK’s namecheap get recommended over and over despite not being close to cheapest places because service he provides is simply the best (along with maybe Fabulous in my experience). That is what they should be competing on.

By: Andrew

Andrew — Tue, 02 Sep 2008 21:00:41 +0000

Bill, that’s right. That’s one of the reasons I still have a few domains at Godaddy since I don’t want to change the forwarding.

By: Bill

Bill — Tue, 02 Sep 2008 20:38:56 +0000

Don’t you feel that Godaddy tries to accomplish this with all the freebies they throw in with every domain registration?

I prefer Moniker but there are a few domains I’ve left with Godaddy due to the pain it would be to change email systems, etc.

-Bill
AvailableDomainNames.com