http://domainnamewire.com/2007/11/20/tucows-relaunches-parking-services-for-resellers/ News and Views for the Domain Name Industry Tue, 14 Feb 2012 04:15:57 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://domainnamewire.com/2007/11/20/tucows-relaunches-parking-services-for-resellers/comment-page-1/#comment-110804 Andrew Wed, 21 Nov 2007 02:34:58 +0000 http://domainnamewire.com/2007/11/20/tucows-relaunches-parking-services-for-resellers/#comment-110804 Thanks for commenting, Bill. Glad to hear you're being proactive about expirations. Thanks for commenting, Bill. Glad to hear you’re being proactive about expirations.

]]> http://domainnamewire.com/2007/11/20/tucows-relaunches-parking-services-for-resellers/comment-page-1/#comment-110749 Bill Sweetman Tue, 20 Nov 2007 23:12:12 +0000 http://domainnamewire.com/2007/11/20/tucows-relaunches-parking-services-for-resellers/#comment-110749 Hi Andrew, I manage the Domain Parking programs for Tucows and I can assure you that we've gone out of our way to encourage registrants to renew their domain name with the reseller (our customer) that they registered it with in the first place. In fact, one of the key themes that emerged from our resellers when I spoke to them about the proposed changes to our Expired Domains Program was the need for greater communication to their customers (the registrants) that a domain name had expired. We incorporated several new elements into the relaunch of the program to address this, including messaging on expired domains that explicitly states 'this domain has expired, please contact your registration service provider to renew it.' We also have a very fair and very clear domain redemption policy that makes it easier for a registrant to reinstate a domain name months, not just weeks, after it has expired. Try doing that with one of our competitors! ;+) Hi Andrew, I manage the Domain Parking programs for Tucows and I can assure you that we’ve gone out of our way to encourage registrants to renew their domain name with the reseller (our customer) that they registered it with in the first place. In fact, one of the key themes that emerged from our resellers when I spoke to them about the proposed changes to our Expired Domains Program was the need for greater communication to their customers (the registrants) that a domain name had expired. We incorporated several new elements into the relaunch of the program to address this, including messaging on expired domains that explicitly states ‘this domain has expired, please contact your registration service provider to renew it.’ We also have a very fair and very clear domain redemption policy that makes it easier for a registrant to reinstate a domain name months, not just weeks, after it has expired. Try doing that with one of our competitors! ;+)

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