http://domainnamewire.com/2007/04/10/godaddys-support-cross-sell-machine/ News and Views for the Domain Name Industry Sat, 21 Nov 2009 09:34:27 -0600 http://wordpress.org/?v=2.8.6 hourly 1 http://domainnamewire.com/2007/04/10/godaddys-support-cross-sell-machine/comment-page-1/#comment-60269 Justin Wed, 11 Apr 2007 19:15:21 +0000 http://domainnamewire.com/2007/04/10/godaddys-support-cross-sell-machine/#comment-60269 GoDaddy support reps start off at $13.50 per hour plus "bonus" on what they sell. They are required to pitch on every call. If there is a quality assurance rep listening on the call and no pitch is made, they subtract 15 points from a possible 100 score. These are called QA's. A rep will get 5 of these period (2 weeks) and if they score below 85% total, they will not recieve their bonus. GoDaddy support reps start off at $13.50 per hour plus “bonus” on what they sell. They are required to pitch on every call. If there is a quality assurance rep listening on the call and no pitch is made, they subtract 15 points from a possible 100 score. These are called QA’s. A rep will get 5 of these period (2 weeks) and if they score below 85% total, they will not recieve their bonus.

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