Register.com gets J.D. Power certification, but who cares?
Tuesday, June 21st, 2005
Register.com sent out a press release this morning touting that its customer call center is now a J.D. Power and Associates Certified Call Center. According to the release, “The J.D. Power and Associates certification illustrates how Register.com’s outstanding customer service, underscored by its “Handholding Included” motto, distinguishes the company from other service providers.”
So who cares? Any domain registrar could tack $20 onto its .com registration price to offer handholding, toll-free access, etc.
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