Register.com gets J.D. Power certification, but who cares?

Register.com sent out a press release this morning touting that its customer call center is now a J.D. Power and Associates Certified Call Center. According to the release, “The J.D. Power and Associates certification illustrates how Register.com’s outstanding customer service, underscored by its “Handholding Included” motto, distinguishes the company from other service providers.”

So who cares? Any domain registrar could tack $20 onto its .com registration price to offer handholding, toll-free access, etc.

Further Reading:

  1. Register.com’s Customer Service Lie
  2. Register.com Must Stop “Call In” Practice by March
  3. Register.com: Baidu Can’t Sue Us for Negligence. Its In Our Contract.


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